Shipping & Returns

Shipping Policy

Free Shipping with DHL  // UPS // Postnord // UPS  // 1-3 Days Delivery

For returns your contact info@nghtbrd.com for a return label

 

Returns 5€

Delivery time

Normal delivery time is 1-3 business days. Deviations, may occur. In such cases, we will contact the customer. can not be held responsible for delivering out of stock or end product. Shipping costs are always shown in the shopping cart.

 

Delivery delay

If delays for any reason occurs, we will contact you.

 We will do all we can to deliver your order as quickly as possible. However, you as a customer have the right to cancel purchase at a substantial delivery delay.

There may be situations that make it impossible for us to complete an order, for example, if our suppliers can not fulfill their commitments to us. Badkidds reserves the right to waive compensation from customers in such situations or at the time of delivery. Important! In rare cases the mail will delete letters and packages. We do not replace these.

Freight free shipping, please contact info@nghtbrd.com if you want to make a return.

Returns 5€

Return & Exchange Policy

Open purchase / withdrawal right

NGHTBRD applies the Distance Contract Act. This means that you as a customer are entitled to 14 days' right of return, without special reason.

The goods must be returned in unchanged condition and in original packaging. NGHTBRD reserves the right to charge a customer if anything is missing, for example , operating instructions. The customer is responsible for return costs. Returns sent by mail will not be redeemed. Contact us before returning the product. As soon as we have received the goods, your money will be refunded.

Complain

NGHTBRD applies the Consumer Buying Act on complaints. Therefore, we undertake to replace wrong or broken products at no additional cost. Keep in mind not to unpack packages with visible errors that may have affected the condition of the item you ordered. Do in that case a complaint to the Post directly at the place of delivery and ask them to return the package to NGHTBRD / Dark Matter Productions, Sockerbruket 7, 414 51, Gothenburg SWEDEN and write the reason for the return on the package. Then email info@nghtbrd to inform you about the complaint.

DON'T BE A STRANGER

DREAMSUNWIND@NGHTBRD.COM

 +46 (0) 31 13 57 51

©2020 NGHTBRD